Margin Analysis

Review gross margin, callback leakage, and sold-to-job conversion quality across your sold work.

IntermediateownermanagerUpdated 2026-03-16

Margin Analysis

Margin Analysis shows the quality of the work you sold, not just the amount of revenue you booked.

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Margin Analysis report showing callback and conversion cards

What It Tracks

This report combines:

  • Revenue
  • Estimated or actualized cost
  • Gross profit
  • Gross margin
  • Callback leakage
  • Sold-to-job conversion coverage

You can break that performance down by module, service, client, and crew.


Callback Impact

The callback panel now separates two kinds of callback signals:

  • Explicit callback jobs from callback-tracking settings on the job
  • Inferred callback jobs based on job notes and complaint-style wording

This helps you distinguish well-tracked callback work from older workspaces that still rely on note-based signals.


Sold-to-Job Conversion

The sold-to-job card shows how much accepted work has been linked back to a real job. This matters because:

  • Crew and callback reporting depends on job links
  • Margin quality gets stronger when actual field execution is attached
  • Unlinked sold work points to scheduling or workflow gaps

Best Uses

  • Review which services look profitable on paper but fall apart with callbacks
  • Compare crews with high revenue but weak adjusted margin
  • Find sold work that still has no linked job

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