Schedule Efficiency

Open Business > Reports, then the Jobs card, or go straight to /reports/jobs. Schedule efficiency no longer has its own hub card or report tab; it is the second section on the Jobs report page, alongside Jobs throughput. It turns raw scheduling activity into an operations scorecard for the selected range and location.

Core Metrics

The card tracks:

• Scheduled jobs
• Completed jobs
• Fill rate (completed / scheduled)
• On-time rate
• Rescheduled jobs
• Cancelled jobs

On-time is job-weighted across every job with an on-time sample (actual start within 20 minutes of the scheduled start), not averaged per crew, so a crew with a rough day cannot be diluted into the org-wide number the way V1's per-crew average did. V1's second on-time check, against a route stop's own ETA, is not built yet; that half needs dispatch/route data V2 does not have.

A daily production table (date, completed count, completed value) sits below the summary line. V1 charted this as a bar chart; the current report has no charting library, so it renders as a table with the same numbers instead.

Crew Comparison

The crew table compares, per crew:

• Scheduled jobs
• Completed jobs
• On-time rate (a dash when a crew has no on-time sample yet)

This helps you separate staffing problems from routing or dispatch problems.

Reschedule and Cancellation Reasons

Two panels list reschedule reasons and cancellation reasons by count for the selected range. V2 has its own cancellation-reason field, separate from the reschedule-reason field V1 reused for both.

Use them to spot patterns like:

• Weather
• Customer availability
• Material delays
• Internal staffing gaps

Best Uses

• Watch fill rate and on-time rate together; a full schedule that is always

late is not actually efficient

• Compare crews side by side before assuming a scheduling problem is a

staffing problem

• Export the card (schedule_efficiency) to review reschedule and

cancellation reasons over a longer stretch; see Reporting Overview