Gamification Settings

Enable XP tracking, streaks, title sets, and leaderboard controls for your workspace.

IntermediateownermanagerUpdated 2026-03-16

Gamification Settings

Use Settings --> Gamification to control the XP system for your workspace. This page turns on the leaderboard, level badges, streak tracking, and title tracks for Sales, Crew, and Office roles.

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Gamification Settings page showing the Gamification Engine, Title Sets, Streak Rules, and Leaderboard + Digest cards

What This Page Controls

The Gamification page currently manages:

  • Gamification Engine toggle for XP, levels, streaks, and leaderboard tracking.
  • Rewards store toggle for spendable XP accounting.
  • Title Sets for Sales, Crew, and Office tracks.
  • Working days used when streaks are calculated.
  • Leaderboard visibility and weekly digest settings.

If gamification is off, the Team Leaderboard stays dormant and the sidebar level/streak badges do not show active progress.


Turn Gamification On

At the top of the page, switch on Enable XP, levels, streaks, and achievements.

This enables the live XP framework that powers:

  • Sidebar level and streak indicators in the admin app
  • The XP leaderboard at Team --> Leaderboard
  • XP event tracking from key workflows like estimate activity, job completion, invoicing, payments, and daily login

Important: Gamification is controlled per workspace. One organization can have it on while another remains off.


Rewards Store Toggle

The Enable rewards store switch turns on spendable XP accounting.

Today, this means the app keeps track of total XP separately from spendable XP and shows spendable XP on the leaderboard when the setting is enabled.

Use this setting if you want the workspace ready for reward-based programs such as:

  • Gas cards
  • PTO rewards
  • Cash bonuses
  • Branded gear

If the rewards toggle is off, the leaderboard still works, but spendable XP is shown as off.


Title Sets

Each role track can use a different title theme:

  • Sales
  • Crew
  • Office

Available title sets include themes like:

  • Default
  • Swagger
  • Professional
  • Military
  • Trades

Choose the theme that best fits how you want rank progression to feel for each group.

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Title Sets section showing dropdowns for Sales, Crew, and Office track labels

Streak Rules

Use the Working days section to define which days count toward streaks.

For example:

  • If your office works Monday through Friday, only those days should be selected.
  • If crews work Saturdays during peak season, add Saturday so streaks stay accurate.

Streaks only evaluate against the days marked as active workdays for the organization.


Leaderboard and Weekly Digest

The Leaderboard + Digest card controls how the team recap behaves.

Leaderboard Visibility

  • Full shows the full leaderboard table and team comparisons.
  • Rank only limits visibility to a more minimal ranking presentation.

Weekly Digest

You can also configure:

  • Digest day
  • Digest channel: Email, SMS, or Both
  • Weekly digest enabled

The settings are live and saved per workspace, even if your team has not started using the digest heavily yet.


Open the Leaderboard

Use the Open Leaderboard button at the top-right of the Gamification page, or go directly to Team --> Leaderboard.

That page shows:

  • Current rank
  • Level
  • Title
  • Period XP
  • Total XP
  • Streak days
  • Spendable XP when rewards are enabled
  • Every achievement already earned by the signed-in user
  • The remaining track-relevant and universal achievements that can still be unlocked

Current Production Scope

The production app already includes the gamification foundation, but not every future layer is live yet.

What is live now:

  • XP event tracking
  • Level progression
  • Streak tracking
  • Title set selection
  • Leaderboard visibility settings
  • Spendable XP accounting toggle
  • Full earned-achievement and unlockable-achievement catalog visibility on the leaderboard

What may still appear limited:

  • Reward redemption workflows are not yet surfaced as a full end-user store flow

This page still reflects the real production controls that are available today.

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