Creating Your First Estimate

Step-by-step guide to building and sending a residential estimate to your first customer.

Beginnerownersales repUpdated 2026-03-08

Creating Your First Estimate

This guide walks you through building a residential estimate from scratch: entering the customer, selecting services, and sending the finished proposal. The whole process takes about two minutes.


Start a New Estimate

Click the New Estimate button in the top navigation bar or the sidebar. The residential estimator opens. It has three steps shown as a progress bar across the top:

  1. Client & Property
  2. Services & Pricing
  3. Review & Send
Screenshot placeholder
New Estimate button in the admin navigation bar
Screenshot placeholder
Estimator open on Step 1 with the three-step progress bar at the top

Step 1: Client & Property

This step collects customer information and property details.

Customer Information

FieldRequiredNotes
Customer NameYesFirst and last name.
Lead SourceNoDropdown: Google, Referral, Facebook, Door Knock, etc.
EmailNoNeeded to send the estimate by email.
PhoneNoNeeded to send the estimate by SMS.
Screenshot placeholder
Customer information fields at the top of Step 1

Property Details

FieldNotes
AddressStart typing and select from the Google Places autocomplete dropdown.
City, State, ZIPAuto-filled when you select an address from autocomplete.
Property SqftAuto-fills from property lookup. You can override it.
StoriesSelect 1, 2, or 3. Affects multipliers.
Lot SizeSquare footage of the lot.
Year BuiltHelps estimate condition.
Roof SqftAuto-fills if available. Override as needed.
Gutter Linear FtEstimated linear feet of gutter.
Siding TypeDropdown: Vinyl, Brick, Stucco, Wood, Hardie, etc.
Roof TypeDropdown: Asphalt, Metal, Tile, Slate. Affects roof cleaning multiplier.

After entering the address, click Auto-fill Property. The system pulls public property records and fills in square footage, stories, year built, and roof details when available.

Screenshot placeholder
Address field with Google Places autocomplete dropdown visible
Screenshot placeholder
Property details section with Auto-fill Property button highlighted

Review the auto-filled values. Adjust anything that looks off. Click Next to continue.

Screenshot placeholder
Step 1 completed with all fields filled in and the Next button at the bottom right

Step 2: Services & Pricing

This step is where you build the scope of work and see the price update in real time.

Selecting Services

Each service has a toggle switch. Turn on the services the customer needs:

  • House Wash
  • Windows
  • Gutters
  • Roof Cleaning
  • Driveway
  • Sidewalks
  • Deck / Patio
  • Fence

When you toggle a service on, its detail fields appear. Fill in the specifics.

Screenshot placeholder
Services section with House Wash and Driveway toggled on, showing their detail fields

Service-Specific Fields

Each service shows fields relevant to that job. Examples:

  • House Wash — Square footage, stories, dirtiness level.
  • Windows — Number of windows, interior + exterior toggle.
  • Driveway — Square footage.
  • Gutters — Linear feet.

Dirtiness Level

For applicable services, select a dirtiness level: Light, Moderate, or Heavy. This adjusts the price based on the extra time and materials needed.

Screenshot placeholder
Dirtiness level selector showing Light, Moderate, and Heavy options

Add-Ons

Below the main services, an Add-Ons section lists optional extras. Toggle any that apply.

Screenshot placeholder
Add-Ons section with toggle switches

Custom Line Items

Need something not on the list? Click + Add Custom Item. Enter a Description, Quantity, and Unit Price. The item adds to the total.

Screenshot placeholder
Custom Line Items section with the + Add Custom Item button and a filled-in custom row

Maintenance Plan

Toggle the Maintenance Plan option to offer recurring service. The plan uses the discount percentages you set in the Pricing Manager.

Screenshot placeholder
Maintenance Plan toggle and summary card

Running Total

The right panel shows a running price breakdown as you add services. It updates instantly.

Screenshot placeholder
Right panel showing the itemized running total with subtotal, tax, and total

Click Next when the scope and price look right.


Step 3: Review & Send

This step shows everything in one view so you can verify before sending.

Review Summary

You see the customer name, property address, a full list of services with prices, add-ons, custom items, subtotal, tax, and total.

Screenshot placeholder
Review & Send step showing the full estimate summary

Your Options

You have three buttons at the bottom:

ButtonWhat It Does
Save as DraftSaves the estimate without sending. Find it later on the Estimates page.
PreviewOpens a PDF preview so you can see exactly what the customer receives.
Send EstimateOpens the send dialog.
Screenshot placeholder
Save as Draft, Preview, and Send Estimate buttons at the bottom of Step 3

Sending the Estimate

Click Send Estimate. A dialog opens with these options:

  • Delivery Method — Toggle between Email, SMS, or Both.
  • Subject — Pre-filled. Edit if you want.
  • Message Body — Pre-filled with a professional template. Edit to personalize.
  • Send — Sends the estimate.
Screenshot placeholder
Send Estimate dialog showing delivery method toggle, subject, message body, and Send button

Click Send. The estimate is delivered and moves to "Sent" status on your Estimates page.


What the Customer Receives

By Email

The customer gets an email with:

  • A summary of services and prices.
  • A PDF attachment of the full estimate.
  • A View Full Estimate button that opens the estimate in their browser.
Screenshot placeholder
Example customer email showing the service breakdown, PDF attachment, and View Full Estimate button

By SMS

The customer gets a text message with a short summary and a link to view the full estimate online.

Screenshot placeholder
Example SMS message with the estimate link

After Sending

Once sent, you can track the estimate from the Estimates page. You see its status: Draft, Sent, Viewed, Accepted, or Expired.

Screenshot placeholder
Estimates list page showing an estimate with "Sent" status badge

Next Steps

Was this article helpful?

Still need help? Contact support